You are here: AdviserArchive: March 2010

Archive: March 2010

This page is for Professional Financial Advisers only Latest from Cofunds - week commencing 8 March 2010

Portfolio planner temporarily unavailable 17-22 March

The portfolio planning tool will be unavailable, due to essential maintenance and enhancements, from 5pm on Wednesday 17 March 9am on Monday 22 March 2010. It is imperative that you ensure all planning sessions are completed by 5pm Wednesday 17 March any incomplete sessions will be lost. We apologise for any inconvenience that this may cause.

New magazine live on the web

Our brand new quarterly magazine is now up on the web. With articles on RDR, how you can use social media to ease your workload, the evolution of SIPPs and information on our latest developments, were sure you'll find it worth a read. View it online here.

Cofunds Pension Account now live

Learn all about the features, benefits and pricing structure with this 3 minute video.

TYE collection points and further information

We have confirmed this years ISA application collection points for 1 April 2010. For this information, an updated TYE sales aid, Contact Centre opening hours and info on pension application please visit our dedicated web page.

Improved document centre navigation

Our improved document centre, with enhanced navigation, enables you to find the documents you need quickly and easily. In addition, we have made changes to our disclosure literature, including the key features documentation. These changes serve to make it clearer, more straightforward and more client-friendly.

Q. What changes have we made?

A. Two disclosure documents replace the current Key Features of the Cofunds Platform document. These new documents apply to the recently launched Cofunds Pension Account as well as ISA and Investment Funds.

We have introduced a more intuitive document centre, which is the single repository for all literature accessed on the Cofunds website – although links to documents do still exist across the web where you would expect to find them.

We have also enhanced our online trading screens making sure literature and key information is brought to your attention at the appropriate stage in the process.

Q. Why are we doing this?

A. We want to make absolutely sure that we are treating our end-clients fairly, in line with the FCA principal of TCF, especially concerning our pre-sale regulatory and contractual documentation. So, we have evaluated our approach to key features documents (“KFDs”) and have made the content more easily digestible for your clients, and have made the process of accessing documentation more manageable for you.

Q. Will the documents be radically different?

A. Each of the revised documents contain a core section, called ‘Your guide to investing with Cofunds’, which all investors will receive, and a specific section which depends on which product(s) the client chooses to invest in.

Your guide to investing with Cofunds is more than just an introductory document. It supplements any key features document referring to the Cofunds platform by giving the client a whistle-stop tour of how the platform works outlining the many benefits of using it, and showcasing the wide investment choice available. It also walks the client through how we are paid for our services and where charges will apply to them.

The content remains largely the same but revisions to the style and presentation of the documents clarify initial disclosure, making it easier to understand for the audience. This includes:

  • Improved readability
  • Clearer layout with key points highlighted
  • Friendly, open tone
  • Diagrams and images supplement explanations
  • Documents are easily signposted so information is easy to find
  • New icons for simplicity.

Q. Do I have to order new printed documents?

A. No, as there are no fundamental changes to the content, you can use up your current stock.

Q. How do I order printed documents when I need to?

A. This process hasn’t changed.

Anti-forestalling protected pension input rules extended

You can read an update on anti-forestalling protected pension input rules from Technical Connection.

HMRC protected cash notification

You can read an update on the HMRC protected cash notification from Technical Connection.

Considering Europe?

View footage from our latest roundtable discussion on Europe on our research centre homepage.

Change of address letters on the web

During March copies of letters sent to your clients acknowledging changes to their address details will be made available online. These can be found in the correspondence section of the website.

Corporate actions

View details of recent and upcoming corporate actions