You are here: AdviserArchive: November 2010

Archive: November 2010

This page is for Professional Financial Advisers only Latest from Cofunds - week commencing 15 November 2010

Making it easier for advisers

We’ve recently improved our site so that you only need enter client/fund details once, no matter what action you wish to take, be it planning, researching and modelling, quoting, trading or updating. Find out more at our blog.

Investment opportunities for 2011

Anyone who missed our winter conference is very welcome to watch the footage online to get the latest fund manager views on the opportunities ahead for 2011. Feedback on the day suggests that this is well worth a look.


Our winter magazine is out now

Amongst the many interesting articles in this edition, Money Marketing’s Editor, Paul McMillan examines how the RDR has been received by advisers, LEBC’s Kay Ingram tells us how her firm are gearing up for the RDR and why they’re using model portfolios; and we take a look at our new blog. Read the magazine online.


Commission payments over the holiday period

Due to the number of bank holidays over the Christmas period, commission payments will be affected. Take a look at the commission payments schedule.


More improvements to the Cofunds Pension Account

Following your feedback we've made it even easier for you to apply for the CPA by introducing a standalone Client Declaration which means you don't need to get the main application signed by the client.

You will still need to produce and submit the online application and send it in to Cofunds with the Client Declaration and other supporting documentation, such as discharge forms and cheques.

Typically, your process might now look like this:

  • Initial client fact find
  • Client visit with recommendations, illustrations. Fill out the Data Capture Form and ask client to sign the Client Declaration
  • Completion of the online application form, submit and generate pdf
  • Send in the application form with the Client Declaration and supporting documentation to Cofunds.

You don't have to use the client declaration. If you are happy with the current process, you can continue to get the pdf applications signed and submitted.


Funding investments by debit card

We have made some changes to the way you invest onto the platform on behalf of your clients, hopefully making the process slicker and easier to use.

As you may remember, in May this year we implemented a new process for capturing debit card details when buying via the platform electronically. This new process meant that all debit card details would be captured by RBS Worldpay and not Cofunds.

As part of the new process, 3D secure was activated meaning that all VISA or Maestro debit card transactions would require your clients ‘Verified by VISA’ or ‘Maestro secure’ password to be entered. You therefore had to enter your clients’ confidential passwords into the respective security check screens.

Following feedback from a number of our users that their clients are uncomfortable disclosing these details for risk of fraud, and having again reviewed our security and risk requirements, we’ve decided that this measure has created an unnecessary barrier to online trading. 

We have therefore changed our systems so you can trade online on behalf of your clients without the need to capture the 3D secure password or the three digit security code on the back of the card.  We hope this enables you to place trades online more easily on behalf of your clients.

All debit card payments made via investors, through the microsites or the investor portal, will still require the investor to type in the ‘Verified by VISA’ or ‘Maestro secure’ password and the 3D secure code.

As an added measure, we have added a note to all confirmation notes making investors aware that they should check each transaction and to contact their adviser within 24 hours if they have any queries concerning a particular transaction.


Balanced managed: What's the deal?

Last week we hosted another of our investment roundtables to discuss balanced managed funds. We were joined by Jupiter’s Peter Lawery, Neptune’s Douglas McDowell and Thames River’s Gary Potter. The debate was very open and lively and a credit to all the personalities involved. Interesting questions that came out of the debate included - Does the term ‘balanced’ accurately describe these types of funds? Check out the video and let us know what you think at our blog.


Corporate actions

View details of recent and upcoming corporate actions
Perspectives