Cofunds cookie & privacy policy

Introduction

Cofunds is committed to protecting your personal information and ensuring that it is used fairly and responsibly. This policy explains what information we collect about you when you visit our websites and how it will be used. This policy should be read with Cofunds' Terms & Conditions of use of the Cofunds website.

Data Protection Act

Cofunds Ltd is a registered Data Controller under the Data Protection Act 1998. Our registration entry can be found by accessing the Search facility on the Information Commissioners' website and entering our company name in the appropriate search box.

How Cofunds uses your information

Cofunds Limited is a registered Data Controller and a fully owned subsidiary of Aegon. Cofunds Limited will use your information for the administration and servicing of your investments and all other related activities. We may disclose your information to other companies within the Aegon group of companies, future owners of our business, and suppliers we engage to process data on our behalf for these purposes. We may also disclose your information to organisations for compliance with legal and regulatory requirements.

With the exception of the above provisions, we will not pass on your details to any other third party without your permission.

Cofunds may transfer your information to countries outside of the EEA for the administration and servicing of your investments. In such cases, contracts will be put in place to ensure that the service providers protect your information in accordance with the requirements of the Data Protection Act or any legislation that may be enacted to replace that Act.

You have the right to see a copy of the personal information we hold about you, if you believe that any of the information we are holding is incorrect or incomplete, please let us know as soon as possible. To provide a copy of this information we will ask you for a small fee.

Cookie policy

What are cookies (first party cookies)?

Cookies are small text files sent by a web server to an internet user's computer when the user accesses the website. There are basically two types of cookie, session and persistent.

Session cookies are used to maintain the state of the connection between the web server and user's computer, so that once a user is logged in they can move between web pages on the same website without having to keep logging in. These are deleted at the end of the browsing session.

Persistent cookies are stored on the hard disk of the internet user's computer, unless the user has configured the web browser not to accept cookies. Persistent cookies can be used for authenticating users and maintaining specific information about users, such as site preferences, and to provide the website owner with information about how users use their site.

Third party cookies are where another website domain specifies a cookie and places it on your computer for the website you are viewing.

How to opt out or reject cookies?

If you are using Internet Explorer you can disable cookies or be prompted each time. This may differ for different Internet Explorer versions. You can change the settings by following the below:

  • Go to 'Tools' in the menu bar
  • Click on 'Internet Options'
  • Click on 'Privacy' Tab on top Click on 'Advanced' button
  • It will give you the option to select 'Prompt' or 'Block' cookies for both 'First party cookies' and 'Third Party Cookies'.

If you are using Firefox browsers you can disable cookies by following the below:

  • Go to 'Tools' in the menu bar
  • Click on 'Options'
  • Click on 'Privacy Tab'
  • Disable the box that says 'Accept Cookies From sites'.

View a full explanation of cookies, how they can be controlled and deleted with different browsers.

Please note that disabling all cookies will prevent you from logging in to the Cofunds website.

Consent to the use of cookies

Cofunds does not use cookies in an intrusive manner; all cookies that are used on the Cofunds website are purely for functional and operational purposes. Therefore, the use of cookies on the Cofunds website is deemed necessary. You can see the use of third party cookies and other partners that make use of such information below. As explained above, you have the option to opt out or reject cookies each time you visit the Cofunds website on the browser you are using.

The use of Google Analytics on the Cofunds website

Cofunds' websites use Google Analytics (a third party cookie), a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies" to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for Cofunds and providing other services relating to website activity and internet usage to Cofunds. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Neither Cofunds nor Google will associate your IP address with any other data held by Cofunds and/or Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Cofunds and Google in the manner and for the purposes set out above.

The use of other third party cookies on the Cofunds website

We do use other partners and third party cookies which are essential for us to operate our product and services on the Cofunds website. Here are the following partners:

  • Praemium (CGT calculator)
  • Funds Library
  • Suffolk Life/CPA
  • Sipp Centre

In addition to this, Aegon microsites make use of Omniture analytics which functions in the same way as Google Analytics.

Supported browsers

Please view the list of web browsers that we support. Please ensure you read this information to ensure you’re compatible.

Last updated 01/12/2016